How we are paid

On receiving an enquiry we will discuss with you (over the phone if you prefer), whether we are able to assist with meeting your needs and objectives. We will also discuss how we would be paid for our services should we be instructed to proceed. There is no charge for this preliminary conversation and no obligation on either side.

After the initial free consultation, we will agree with you whether you pay us a fee, or we are paid out of the cost of any financial product you buy (commission). We will always tell you about any commission we earn, and it will be taken into account in working out our fee.

Commission is paid to an advising firm by the provider, ie the lender or the insurance company, for the successful placing of business. The commission is included within the provider's normal product charges, so there is nothing you need to pay us in addition. The amount of commission is based on a percentage of the premiums payable or loans agreed.

We offer clients an option to pay by a fee which is calculated on a percentage of the loan, currently 0.6%. We would then refund any commission we receive from the lender for that mortgage. If the mortgage is an adverse case (i.e. where your credit history may not be intact), therefore more work and time is required, the fee will increase to 1.5%.

In all cases, if you ask us to arrange a mortgage for you we charge an administration fee of £345 for residential mortgages and £500 for Buy to Let mortgages.

Whether we take our remuneration by way of commission or fees will be a matter of discussion and agreement, and no charges for fees will be made without prior notification in writing.